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Saturday, September 7, 2024
Saturday September 7, 2024
Saturday September 7, 2024

London Drugs shuts stores across western Canada following cyberattack

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The prominent retail chain takes immediate action, closing nearly 80 stores in British Columbia, Alberta, Saskatchewan, and Manitoba in response to a cybersecurity incident.

London Drugs, a major retail and pharmacy chain headquartered in British Columbia, has announced the temporary closure of all its stores in Western Canada due to a cybersecurity incident. The decision to shut down operations came after the company detected unauthorized activity within its network, prompting a swift response to protect customer and employee data.

The retailer confirmed on Sunday that it had become the target of a cyberattack, leading to the immediate implementation of security protocols. Although there is currently no evidence to suggest that customer or employee data was compromised, London Drugs opted to close its stores as a precautionary measure. The company emphasized that protecting the integrity of its data and the privacy of its stakeholders is paramount.

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To address the immediate effects of the cyberattack, London Drugs has engaged third-party cybersecurity experts to assist with containment, repair, and forensic analysis. This team is tasked with determining the scope of the intrusion and ensuring that similar incidents can be prevented in the future.

Despite the store closures, London Drugs assures that its pharmacy services remain operational to cater to urgent customer needs. Customers needing pharmacy services are advised to contact their local London Drugs pharmacy to arrange for the fulfillment of prescriptions and other urgent requirements.

The company has been actively communicating with the public, expressing gratitude for customer patience and pledging to provide updates as they work through the incident. This event underscores the growing threat of cyberattacks on retail operations and highlights the importance of robust cybersecurity measures.

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