Michael Hewell’s journey from haunted mansion attendant to Disneyland VIP guru

For Disney enthusiasts seeking the epitome of a magical Disneyland experience, Michael Hewell has transformed his passion for the iconic theme park into a dream job. The 56-year-old Marines veteran, who embarked on his Disney journey three decades ago, now offers exclusive VIP tours with rates starting at $2,500 a day. In an interview with Business Insider, Hewell unveils the secrets behind his unique career path and shares tips on how to make the most out of a Disneyland visit.

Hewell’s extraordinary journey began when a chance encounter with a famous singer at the Haunted Mansion ride paved the way for a career shift. Entrusted with ensuring the celebrity’s undercover visits to the ride, Hewell’s friendly and accommodating demeanor left a lasting impression. The singer was so impressed that they requested Hewell to be their assistant for a week, declaring him the “best host” they ever had.

In 1996, Hewell transitioned into Disney’s VIP relations department, specializing in providing unparalleled experiences for VIP visitors. After three years in the role, he ventured into freelancing, forming a team of 17 experts to offer bespoke tours at Disneyland. While rates start at $2,500 a day, Hewell reserves his personal tours for long-term clients or high-profile VIPs.

Reflecting on his VIP service, Hewell emphasizes its discreet nature, catering to celebrities, royal families, and Disney’s corporate friends. The behind-the-scenes approach allows VIPs to savor attractions without drawing attention or disrupting the experience for other guests.

As the VIP service gained popularity, Hewell opted to maintain exclusivity, avoiding widespread advertising and relying on word-of-mouth recommendations. Operating in certain social circles and private schools, his VIP service has become synonymous with an elite Disneyland experience.

For those aspiring to capture the essence of Disneyland’s magic, Hewell’s insights offer a glimpse into the world of VIP treatment, where every visit becomes an enchanting and tailored adventure.