Ans: If this is not meant as an insult, then, firstly, stay calm at that moment and thank them for sharing it with you. Then, very politely, ask them what specifically led them to feel this way. This confession about why someone has been seeking therapy can be daunting.
Once they tell you their reason, try to put yourself in their shoes and see where things went wrong. Apologize to them and express genuine regret.
Imagine the courage it took for them to make this confession about therapy to you; therefore, try to understand the distress they are experiencing.
You can always encourage them to prioritise their mental health and assure them that you are always there for them. Make sure that you never act in a way that will hurt them again.
Also, it’s very difficult to receive such feedback, but you can always find this an opportunity for your personal growth. You should also take some time to process your emotions and strive to encourage a positive attitude toward this situation.
Key points that Tuesday Talks suggests
- Stay calm
- Talk politely
- Apologise
- Understand
- Help / Encourage
- Personal growth
